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Course Name: Disha |
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| Duration: | 3 days | |
| Audience: | OE & Staff (L1) | |
| Media: | Classroom lectures, role play and exercises | |
| Prerequisite: | None | |
| Objective: | ||
| • To build a bond between operators and first line supervisors • To build a bond between operators and first line supervisors |
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| Description: | Disha is a hands-on program concepts, followed by out door exercises, learning from which is processed by the participants |
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| Contents: |
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| • The changing business scenario • Trust building • Creativity • Communication • Transactional analysis • Self development plan |
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Linkage to ANAND Performance flywheel: |
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ABLP Criteria 5: Process management |
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