| Duration: |
3 days |
| Audience: |
Plant Staff who are directly/Indirctly involved in supervising activities in the plant |
| Media: |
Classroom lectures, exercises and role plays |
| Prerequisite: |
None |
| Objective: |
|
| |
• To understand the role of a Supervisor
• To develop skills of positive discipline |
| Description: |
The STAR program enhances supervisory skills in the areas of
handling performance problems, training ,setting standards and
communication. |
Contents:
|
Awareness of Supervisor's role as: |
|
• Coach/Trainer/Setter of Standards/Communicator
• Process of positive discipline |
Linkage to ANAND Performance flywheel: |
| |
ABLP Criteria 5.1 Work Systems / Human Resource Focus,
ABLP Criteria 5.3 Employee Well Being / Human Resource Focus |
| Remarks: |
This is relevant to all first line and second line supervisors.
Till March 2004, 400 people have undergone this training in group
companies |